Registered mail is delivered to the recipient only after he or she has signed for the item. A registration number lets you retrieve your mail item’s delivery status at all times. All registered mail items have insurance coverage of up to 50 euro in case of loss, theft or damage. However, if you want to to send valuables (e.g. securities or precious metals) you must use our insured letter service.

At request, a duly completed advice of receipt accompanies your registered mail from the point of mailing to the point of delivery and the recipient then signs it. This advice of receipt then is sent back to you as a confirmation of the delivery. The additional service is only available in combination with the option registered mail.

Combined with this option, the letter mail item is delivered to the addressee only or to an authorised person. This additional service is restricted to specific countries and is only available in combination with registered mail. In particular countries, the service is exclusively available in combination with advice of receipt.

Whether you are sending securities or exclusive jewellery – your insured letter is in good hands and insured up to the specified amount. In case of theft or damage, Austrian Post is liable for the specified amount. This additional service is only available in combination with the dispatch solution Brief International Priority and the additional service registered mail. Insured letters must be labelled with the sticker for registered mail. No other labelling that indicates the valuable content of the letter mail or any kind of sealing is allowed.

Cash-on-delivery means that the item is delivered to the addressee upon payment of a previously specified amount to the Austrian Post delivery person. The cash collected by Austrian Post will then be transferred to your account.
Cash-on-delivery is only available in combination with the additional service registered mail and is only available for particular countries.