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Mail Room Benchmark Programme

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Our Mail Room Bechmark Programme is a comprehensive advisory programme for mail rooms that can help companies reduce their mail handling expenses by 20%.

Based on comparative data of more than 150 companies, Austrian Post experts, in collaboration with manufacturer-independent consultig firm MailConsult, analyse all postal processes within your company. In addition to volumes, time and qualitative factors, costs are also taken into account. Services provided by your mail room are also evaluated. The goal of this process is to optimise processes in terms of performance and actual needs, which will result in higher efficiency and lower costs in the mail handling process.


  •  Indicator-based system with key performance indicators
  • Helps find cost drivers in your processes
  • Maps mail room-specfic characteristics
  • Helps pinpoint potential cost reduction areas
  • Uncovers optimisation potential for postal processes

To request additional information, please e-mail us at