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Mail Room Certification

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Austrian Post’s Mail Room Certification is an objective evaluation and assessment of in-house mail rooms. The goal is to identify unused potential in the mail handling processes and to make services more transparent.

Austrian Post experts team up with the client to collect basic data, which includes mail volumes, handling times and mail handling processes. The data evaluation itself is performed by MailConsult, a vendor-independent consulting firm.

Our Mail Room Certification is based on comparative values of more than 150 mail rooms. The evaluation results in an assessment that will, in combination with a feedback session, help leverage our clients’ business by showing them the current situation as well as possible potential for further development.

The Mail Room Certificate issued by Austrian Post is undeniable proof of a high-performing and efficient mail room. Talk to our team of experts to benefit from our expertise as market leaders.

To request additional information, please contact us at