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DOMESTIC LETTER MAIL RATES - BUSINESS

Fees for letter-mail items in Austria

All rates for sending and receiving domestic letter mail at a glance.

LETTER MAIL

Product Max. format Weight PRIO 1) ECO 2)
excluding TAX excluding tax including tax
Briefe S L 235 x W 162 x H 5 mm up to 20 g 0.68 0.62 0.74
Briefe M L 235 x W 162 x H 5 mm >20 to 75 g 1.25 1.10 1.32
 

PACKETS

Product Max. format Weight Postkasten PRIO 1) ECO 2)
excluding tax excluding tax including tax
Päckchen S L 353 x W 250 x H 30 mm up to 2 kg yes
2.50 Sendungsverfolgung
2.25 2.70
Päckchen M Rectangular, less than or equal to
L 1000 x W 600 x H 600 mm***
up to 2 kg yes
4.00 Sendungsverfolgung
- -
Postkasten Delivery to postbox
 (Free) optional item tracking available as well as insurance for up to EUR 50
All indicated rates are in euro. If items are posted at one of our branches, shipping is tax exempt because it is considered part of our universal service as defined in our GTC.
 
1) Prio (E+1) delivery time: E= day of posting, +1 means that at least 95% of all items will be delivered on the following business day (not including Saturdays).
2) ECO (E+3) delivery time: E= day of posting, delivery: 3 business days (not including Saturdays) after the day of posting. Prerequisites for Eco: cash prepayment as ECO letter mail, minimum volume 1000 units, machine processable, may only be posted at distribution centers. Not covered by universal service, i.e. subject to VAT, no additional services (e.g. registered mail) available.
3) If items are posted at a postal branch, deposited in postboxes or handed over to a rural deliver person, this service will be considered part of our universal services based on our GTC and will us such be exempt from tax.

4) M parcels with L+W+H > 900mm (or a maximum dimension of > 500mm) may only be posted with our item tracking option.

Use the sizing template available in the download section to find the right format for your items.

Undeliverable items will be returned at no additional cost. The rate for the next higher rate category will be charged for items that cannot be processed automatically. For information about machine-processable items, please see our brochure "Addressing: getting it right" in the download area. In addition, our customer advisors and the business hotline staff will be happy to answer any questions you might have. Call us at 0800 212 212.

From 1 July 2018, you will be able to choose from three letter-mail options:
  •  PRIO (as part of universal services): for swift shipping and delivery within E+1 (delivery on the following business day)
  •  ECO (new, as part of universal services): inexpensive rate for less time-sensitive items (delivery within 2 or 3 business days)
  •  ECO BUSINESS (not part of universal services): attractively priced contractual product for business clients; available for a minimum volume of 1,000 units and up (delivery within 4 or 5 business days)
 

LETTER MAIL

Product Max. format Weight PRIO1) ECO2) ECO BUSINESS3)
net net net gross
L 235 x W 162 x H 5 mm up to 20 g 0.80 0.70 0.65 0.78
L 235 x W 162 x H 5 mm > 20 to 75 g 1.35 1.25 1.10 1.32

 

PACKETS

Product Max. format Weight PRIO1) ECO2) ECO BUSINESS3)
net net net gross
L 353 x W 250 x H 30 mm up to 2 kg 2.70 2.50 2.25 2.70
L 1000 x W 600 x H 600 mm4)5) up to 2 kg   4.20 4.00 - -
 
Item tracking optional (free of charge) and insurance of up to EUR 50
Delivery to postbox

 

1) PRIO (E+1) delivery: E = day of posting, +1 means delivery on the following business day (Saturdays excepted) for at least 95 % of items.
2)
ECO (E+2/3) delivery: E = day of posting, delivery: 2/3 business days (Saturdays excepted) after the day of posting; no additional services (e.g. registered mail) available.
3)

ECO BUSINESS (E+4/5) delivery: E = day of posting, delivery: 4/5 business days (Saturdays excepted) after the day of posting. Requirements for ECO BUSINESS: cash postage payment as ECO BUSINESS letter, minimum posting volume 1,000 items, machine processable, posted at distribution centre only. Not part of universal services and as such subject to VAT; no additional services (e.g. registered mail) available.

4)

If posted at an Austrian Post branch, an Austrian Post postbox or with a rural delivery person as defined in our GTC, this service is part of universal services and as such exempt from VAT.

5) Packets M with L+W+H > 900 mm (or one dimension that is greater than 500 mm) may only be posted with item tracking, i.e. as PRIO items.
 
Use the sizing template in our download area to determine the right format for your items.
 
Undeliverable letter mail items will be returned free of charge. Items that cannot be processed by our machines will be charged at the next highest rate. Information about machine processability is available in our brochure "Addressing: Getting it Right" available in our download area. In addition, your customer advisor and our business hotline staff is always happy to help: 0800 212 212.

 

 

 

Additional service EUR*
Item tracking1) 0.00
Registered mail 2.20
Deliver to addressee only2) 2.10
Advice of receipt2) 2.10
Do not deliver to persons authorised to receive mail3) 1.00
Cash on delivery 2) 3.50
Insured letter2): insurance up to EUR 1,500 1.00%
Insured letter2): insurance from EUR 1,501 to EUR 3,600 36.00
Insured letter2): insurance from EUR 3,601 1.00%
Sender information via text message or e-mail2) 0.10
*) Rates for additional letter mail services do not include postage. These services are subject to tax depending on the main service (dependent service).
1) Item tracking available as a free option for all Prio packets since 1 January 2017. When choosing our free item tracking, no additional services may be selected. Items in tubes are not eligible for our tracking service.
2) Only available in combination with our "registered mail" service.
3) Only available in combination with our "registered mail" and "deliver to addressee" services.
 

Registered mail and other additional services are available for our shipping option PRIO only.

Additional service EUR*
Item tracking 1) 0.00
Registered mail 2.30
Deliver to addressee only 2) 2.20
Advice of receipt 2) 2.20
Do not deliver to persons authorised to receive mail 3) 1.10
Cash on delivery 2) 3.50

Insured letter 2):
Insurance up to EUR 1,500


1%
Insurance from EUR 1,501 to EUR 3,600 36.00
Insurance EUR 3,601 and up 1%
Sender information via text message or e-mail 0.10

* Fees for additional letter mail services do not include postage. These services are subject to tax depending on the main service provided (dependent service)
1) Item tracking optionally available since 1 January 2017 for all Prio packets free of charge. When choosing our free item tracking, no additional services may be selected. Items in tubes are not eligible for our tracking service.

2) Only available in combination with our "registered mail" service.
3) Only available in combination with our "registered mail" and "deliver to addressee".

Other letter mail services EUR*
 
Poste restante (charged at the time of posting) 1.00
Track and trace per item  4.00

*Rates indicated do not include postage. Value-added tax is charged independently of the main service delivered.

If your batch includes more than 2,500 units, you have the option of posting your Prio and Eco items at the lowest possible rate by providing preparatory services and using discounts.

To claim these discounts, your batch must include at least 2,500 machine-processable letter-mail items (without additional services) and you must post them at a distribution centre or at a large-volume postal branch (see download section).

Choose from the following preparatory services:

No. Preparatory service Universal letter
domestic discount in %
1 Preliminary information regarding posting location/time/volume 0.50%
2 Preliminary information with distribution plan (incl. preparatory service 1) 1.00%
3 Sorting by own/third-party distribution centre 0.50%
4 Sorting by distribution centre at the destination (incl. preparatory service 3) 1.50%
5 Exact weight indication 0.50%
6 Early posting by 2:00 p.m. 0.50%
7 Early posting by 11:00 a.m. (incl. preparatory service 6)

0.75%

Please use the documents available in the download section below (special posting lists, templates for preliminary data and label templates) and please read the comprehensive information provided in the FAQ document about preparatory services.

In addition to the discounts related to preparatory services, the following volume-specific discounts apply:

Volume Discount in %
20,001 and up 0.50 %
50,001 and up 1.50 %
100,001 and up 2.50 %
200,001 and up 3.75 %

Beyond the scope of our universal services (subject to VAT), you have the option of signing a customised agreement. To do that, please contact your customer advisor or call our business hotline at 0800 212 212.

For batches of 2,500 items and up, you will receive the best value for your PRIO and ECO items if you pay cash, make preparatory services and benefit from immediate discounts.

The basic requirement is that all items in your batch of 2,500 items and up must be machine processable letter-mail items (without additional services) and that you post them at a distribution centre or at a large-volume postal branch (see download area).

The following preparatory services are available for you to choose and mix:

 

No. Preparatory service PRIO / ECO
1 Preliminary information posting location/ time/ volume 0.50%
2 Preliminary information distribution plan incl. posting location and volume 1.00%
3 Sorted by home/other distribution centre 0.50%
4 Sorted by destination distribution centre (100 thousand units and up) 1.50%
5 Exact weight information 0.50%
6 Early posting before 2:00 p.m. 0.50%
7 Early posting before 11:00 a.m. 0.75%

In addition to our discounts for preparatory services, we offer the volume discounts per batch indicated below. Please use the documents available in our download area (special posting lists, preliminary information templates and label templates) and please read the comprehensive information in our FAQ preparatory services document.

Units PRIO / ECO
20,001 and up 0.50%
50,001 and up 1.50%
100,001 and up 2.50%

 

Outside the scope of universal services (subject to VAT), a client-specific agreement can be signed. Please contact your customer advisor or call our Business Hotline at 0800 212 212.

Downloads, Letter-Mail Rates

Downloads, Discounts: Documents Required for Posting

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