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The new delivery bases concept maintains quality offered to customers

Pressemeldung from 04.08.2000

Mail will still be delivered to the address

Re-organisation and exploding costs led Österreichische Post AG to create delivery bases in order to optimise and enhance quality of delivery. No changes for customers, "on the contrary, the new concept ensures quicker high quality delivery, a wide range of products and services, as well as enhanced customer contacts of delivery staff", says Mr. Jörn Kaniak, Member of the Board. He further stressed that enhanced quality will be essential in the fierce competition generated by liberalisation.

Österreichische Post AG will still deliver mail to the address of customers all over Austria. Registered letter post items will be kept by the nearest post office as up to now, and never at the delivery base. One thing only may change: time of delivery to the address. Most addresses will be served at the same time as, if not earlier as before, some, however, a little later. Generally speaking the new delivery bases concept will quicken the delivery process.

Up to now 1900 of some 2300 post offices in Austria serve as delivery post offices. In 2002 there will be less than 500 delivery bases, all existing post offices being, however, maintained. Services of post offices not in charge of delivery will be enhanced, as spare time will be used to present very interesting new offers to customers.

Contact for further information:
Österreichische Post AG
Company Communication
Press Service
Mr. Michael Homola
Phone: from abroad +43 1 515 51-5217, in Austria (01) 515 51- 5217