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2001

Post-Box, Post.at, and Post-Partner Österreichische - Post AG opens new branch types

Pressemeldung from 18.06.2001

A pilot including different sites all over Austria planned up to end 2001

Anton Wais, Österreichische Post AG's C.E.O., and Josef Halbmayr, Management Board Member, inaugurated on Monday, June 18, 2001, two new "Post-Box" branches, one in the Generali Centre Vienna, Mariahilferstrasse, one of the cities most frequented street, the other in front of the Vienna Donauzentrum, a big shopping centre on Adolf Schärf square. At the same time, the first Post.at branch was opened to customers in Klagenfurt, Carinthia. On May 21, 2001, already, Österreichische Post AG presented the first Post-Partner in Stein on the Enns, Styria. Creation of a new type of office for operations is part of an important Österreichische Post AG initiative in the branch network sector, and is accompanied by introduction of most up to date technology in post offices, by advanced staff training, and by creation of new products and services.

Post-Box: "Quick, on the spot, always ready to serve customers"
Post-Box is a never heard of branch type placed on much frequented sites of big cities. Post-Box is meant to offer postal and financial services "en passant", so one does not have to go to any other place. Very interesting special offers are also available in such a branch.

Post.at: "One stop quality"
Post.at is the modern form of traditional post office, has a catchy design, and offers absolutely new products. In Post.at one finds, of course, not only the usual assortment, but up to 1000 different stationary articles and best seller books, audio CDs and CD roms.
Post.at customers also find "Techno-Points", terminals for tourist and business information as well as for online transactions, but also internet surfing stations.

The Post-Partner
Community and other shops, Österreichische Post AG's partners, offer postal services and products. Post-Partners are important parties to country-wide coverage with postal services.

Post-Boxes, Post.at, and Post-Partners all over Austria
More pilots to open during the coming eight weeks in the course of this study running up to end 2001:

Post-Boxes:

  • 1150 Vienna, Meiselmarkt
Post.at:
  • 3443 Sieghartskirchen
  • 9400 Wolfsberg
  • 4820 Bad Ischl
  • 9026 Klagenfurt
  • 1109 Vienna - Wienerberg
  • 8330 Feldbach
Post-Partners:
  • 8353 Kapfenstein
  • 3042 Würmla
Österreichische Post AG will, of course, maintain existing 2300 post offices, most of them already updated, and some 130 postal agencies.

An idea developed to comply with customer desiderata
"The new branch types developed by Österreichische Post AG perfectly answer customer needs", says Josef Halbmayr, Management Board member in charge of marketing, branch network, marketing, and distribution. "Existing branch structure does not any longer meet requirements, as the historically grown network does not correspond to customer needs of modern population structures. Recent market studies and customer polls were the basis for these new types of branches fulfilling most important customer desiderata, i.e. to be situated in frequented sites, to offer enhanced product and service ranges, proximity, and adaptability."
Development of the new system is based on overall quantitative and qualitative market research, and analysis of national as well as international retail trade and postal company benchmarks.

Modernisation will ensure competitive strength
According to Mr. Wais, "transformation of branch structure is to be considered part of Österreichische Post AG's re-orientation and modernisation."
Examples for this re-orientation mentioned by Mr. Wais are "re-organisation of logistics and distribution, continued modernisation and networking of existing sites, and development of new business activities to complete core business."


Contact for further information:

Österreichische Post AG
Company Communication
Press service
Mr. Michael Homola
Tel.: +43 (1) 515 51 - 5217
E-Mail: michael.homola@post.at
Vienna,Anton Wais, Österreichische Post AG's C.E.O., and Josef Halbmayr, Management Board Member, inaugurated on Monday, June 18, 2001, two new "Post-Box" branches, one in the Generali Centre Vienna, Mariahilferstrasse, one of the cities most frequented street, the other in front of the Vienna Donauzentrum, a big shopping centre on Adolf Schärf square. At the same time, the first Post.at branch was opened to customers in Klagenfurt, Carinthia. On May 21, 2001, already, Österreichische Post AG presented the first Post-Partner in Stein on the Enns, Styria. Creation of a new type of office for operations is part of an important Österreichische Post AG initiative in the branch network sector, and is accompanied by introduction of most up to date technology in post offices, by advanced staff training, and by creation of new products and services.

Post-Box: "Quick, on the spot, always ready to serve customers"
Post-Box is a never heard of branch type placed on much frequented sites of big cities. Post-Box is meant to offer postal and financial services "en passant", so one does not have to go to any other place. Very interesting special offers are also available in such a branch.

Post.at: "One stop quality"
Post.at is the modern form of traditional post office, has a catchy design, and offers absolutely new products. In Post.at one finds, of course, not only the usual assortment, but up to 1000 different stationary articles and best seller books, audio CDs and CD roms.
Post.at customers also find "Techno-Points", terminals for tourist and business information as well as for online transactions, but also internet surfing stations.

The Post-Partner
Community and other shops, Österreichische Post AG's partners, offer postal services and products. Post-Partners are important parties to country-wide coverage with postal services.

Post-Boxes, Post.at, and Post-Partners all over Austria
More pilots to open during the coming eight weeks in the course of this study running up to end 2001:

Post-Boxes:
  • 1150 Vienna, Meiselmarkt
Post.at:
  • 3443 Sieghartskirchen
  • 9400 Wolfsberg
  • 4820 Bad Ischl
  • 9026 Klagenfurt
  • 1109 Vienna - Wienerberg
  • 8330 Feldbach
Post-Partners:
  • 8353 Kapfenstein
  • 3042 Würmla
Österreichische Post AG will, of course, maintain existing 2300 post offices, most of them already updated, and some 130 postal agencies.

An idea developed to comply with customer desiderata
"The new branch types developed by Österreichische Post AG perfectly answer customer needs", says Josef Halbmayr, Management Board member in charge of marketing, branch network, marketing, and distribution. "Existing branch structure does not any longer meet requirements, as the historically grown network does not correspond to customer needs of modern population structures. Recent market studies and customer polls were the basis for these new types of branches fulfilling most important customer desiderata, i.e. to be situated in frequented sites, to offer enhanced product and service ranges, proximity, and adaptability."
Development of the new system is based on overall quantitative and qualitative market research, and analysis of national as well as international retail trade and postal company benchmarks.

Modernisation will ensure competitive strength
According to Mr. Wais, "transformation of branch structure is to be considered part of Österreichische Post AG's re-orientation and modernisation."
Examples for this re-orientation mentioned by Mr. Wais are "re-organisation of logistics and distribution, continued modernisation and networking of existing sites, and development of new business activities to complete core business."


Contact for further information:

Österreichische Post AG
Company Communication
Press service
Mr. Michael Homola
Tel.: +43 (1) 515 51 - 5217
E-Mail: michael.homola@post.at
Vienna,