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Österreichische Post AG counter reading card makes it easier to collect data

Pressemeldung from 11/17/2003

New product by Österreichische Post AG helps to cut costs

Österreichische Post AG’s new counter reading card will make it a lot easier and more cost-efficient for local authorities and utility companies to collect energy consumption data from end customers. The traditional data collection methods give rise to high costs for staff, administration, and travel time. The counter reading card can help to reduce these costs by up to two thirds. Österreichische Post AG takes care of the whole process, down to electronic data reading and input.

Public utilities provide the names, addresses and counter numbers of their target group to Österreichische Post AG. All the data will be treated in compliance with the Austrian Act on Data Privacy. Österreichische Post AG takes over the further processing of this data material, such as printing the counter reading cards, putting them into envelopes and shipping them to their destination. Having entered the current counter reading on the card, the end customer just puts the card into the nearest letter box or takes it to the local post office.

Österreichische Post AG scans the data to retrieve the required information. If the utility company has supplied target values, Österreichische Post AG will compare them with the values actually read, thus providing an additional plausibility check. The data thus gathered will be edited in such a way that all commonly used systems can import the data without any problems.

Companies interested in this new product can get directly in touch with Österreichische Post AG’s Marketing Letter department (phone +43 (1) 515 51 – 73202).

The experience gathered so far shows that 75 to 85% of the cards are filled in and returned. It is also possible to send personalized reminders to “forgetful” customers. In this way, it is possible to increase the return rate to up to 95%. Upon request, the electronic images of the cards will also be loaded onto a suitable data medium.

For more information please contact:

Österreichische Post AG
Company communication
Press section/ PR
Michael Homola
Phone: +43 (1) 515 51 – 32010
Vienna, 17 November 2003

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