Information about data use pursuant to the General Data Protection Regulation (GDPR)

Österreichische Post will process your data for the following purposes:

Service provision and item delivery. Your data are used for logistics purposes because delivery is not possible without these data. Even after the end of the agreement, the names and addresses of all persons will continue to be processed in order for us to deliver items. Data storage after the end of the agreement is performed in the public interest so that automatic processes can be used to deliver items swiftly and at a low cost. The legal basis for this data use is the agreement with you and Article 6 (1) (b) and (e) of the GDPR.

Duration of data storage

For fiscal purposes, we will process order data for up to seven years after the end of the calendar year when the order was performed. For logistics reasons, we will store your data as long as re-quired for the delivery of items to your address, e.g., to plan the delivery process. This also in-cludes the general entry of information that you receive mail at a given address or that you have moved from an address.

Your rights

Upon request, we will give you information about your personal data processed by Öster-reichische Post at any time. In addition, you may have the right to data portability, limitation of processing, correcting or deleting your personal data as well as the right to object to data pro-cessing. In addition, you have the option of filing a complaint with the Austrian Data Protection Authority.

Additional information

To contact the data protection officer of Österreichische Post, please visit or write to Postkundenservice/Datenschutzbeauftragte, Bahnsteggasse 17-23, 1210 Vienna. For any other inquiries, please use our contact form for "Services - other services" available at