Additional services, international letter mail

In this section, you will find all available additional services for your international letter mail. These additional services are only available in combination with our Priority shipping option:

Registered mail

Send important letters (contracts, legal documents, applications, bank account information) via registered mail. Delivery will be documented with a confirmation of receipt pursuant to applicable provisions in the country of destination. However, this confirma-tion will not be given to the recipient.

In addition, you can use the tracking number to track your registered mail item on its way to many destinations all the way to delivery.

Also, registered mail is insured against loss, theft and damage up to EUR 50.

Please note: valuable items (e.g. securities, jewellery, precious metals, mobile phones) may only be sent with our insured letter service!

Advice of delivery

Use our "advice of delivery" service to receive a confirmation signed by the recipient that your item has been delivered. This additional service is only available in combination with registered mail.

Deliver to addressee in person

Items will only be delivered to the addressee in person or an authorised person.
This service is only available in combination with our "registered mail" service. This service is not available for all countries. For some countries, it is only available in combination with advice of delivery.

Insured letter

Send your valuables such as securities, precious metals, exclusive jewellery etc. as an insured letter. In the case of damage or loss, Österreichische Post is liable for the indicated value maximum.

This additional service is only available in combination with international priority letter mail and our registered mail service.

Cash-on-delivery

In this delivery option, recipients will only receive their item after they have paid an amount specified by you to our Österreichische Post staff member. We will then transfer the amount to your account. This additional service is currently available for Germany only and only in combination with our registered mail service.

Registered mail is a service that is available for destinations worldwide. For detailed information about our additional services, please see our International Letter Mail Handbook or ask your customer advisor.

International reply mail

Capitalize on the benefits of international reply mail and pay for the recipients' postage if they reply to your international letter mail item.
Registered mail is a service that is available for destinations worldwide. For detailed information and information about the countries for which additional services are available, please see our online country-specific information (link), our International Letter Mail Handbook or ask at the Österreichische Post service location near you.
 

Additional services are supplementary services for which the value added tax depends on the main service. If the main service is subject to VAT, the total service including the additional service is subject to VAT as well.
 
Extra Services, Letter Mail in Eur
Registered mail 2.85
Advice of delivery1) 2.85
Deliver to addressee in person1) 2.85
Insured letter1) 1% of the declared value, rounded up to the full hundred, if the declared value exceeds EUR 1,500, the minimum charge is  36.00

Cash-on-delivery1)
P.S.K. handling fee (to be paid by the recipient of the cash-on-delivery amount depending on incoming foreign cash-on-delivery amount) - for account transfers - for cash payouts

4.50
Repatriation fee (to be paid by the recipient of the cash-on-delivery amount per repatriation of a cash-on-delivery amount) 9.70
P.S.K handling fee (to be paid by the recipient of the cash-on-delivery amount per incoming foreign cash-on-delivery amount
- for account transfers
- for cash payouts

 

 

4.00
6.80

International reply mail (sales price) 1.90
Collection fee 2)3) (in addi-tion to missing postage) - per reply item 0.12 (0.10 netto)

1) Only available in combination with our “registered mail” additional service.
2) Gross rate including 20 % VAT (net rate in parenthesis)
3) Will be charged in Austria at the time of delivery

Additional Services, M-Bag 1)
in EUR
Excluding VAT Including VAT
Registered mail 8.50 10.20
Advice of delivery 2) 2.85 3.42
Deliver to addressee in person 2.85 3.42

1) Gross rates including 20% VAT for destinations in the EU, net rates in parenthesis
2) Available only in connection with our "registered mail" additional service.

Other services Rates in EUR
International reply mail - sales price 1.90
Collection fee 1) (in addition to missing postage - per reply item) 0.12 (0.10 netto)
Tracing 4.00
Vacation mail forwarding (all zones) 22.90
Mail forwarding fee, private customers
- for up to 3 calendar months (all zones)
22.90
Mail forwarding fee, private customers - for any additional 3 months or parts thereof (all zones) 22.90
Customs handling - per item or M-Bag subject to import duties 10.00
Poste restante2)  1,00

1) Gross rates including 20% VAT for destinations in the EU, net rates in parenthesis
2) Will be charged in Austria at the time of delivery