How it works
With our in-home delivery, you will have your parcels waiting for you inside your home.
Benefit from our latest service that offers maximum convenience. In collaboration with Nuki Home Solutions GmbH and A1 Telekom Austria AG, we proudly present our most convenient delivery service to date: our in-home delivery for delivery inside your home. Try this service for six months and be among the first 100 persons to use this advanced delivery service with smart home technology.
Frequently asked questions
You can apply to participate in the pilot project if you live in Vienna, Upper Austria, or Graz and if you meet the conditions for participation.
The conditions you need to meet are the following:
We recommend that you apply to participate only if your door has a so-called emergency or risk function. This means that the door can be locked from the outside even if the key is in the lock inside. In that case, you can unlock the door either with the NUKI app or with a traditional door key from the outside.
We will let you know within 2 weeks after the end of the application deadline (23 May 2021) via e-mail if you have been selected as a test person.
To test our in-home delivery, it is absolutely necessary for you to install the NUKI Smart Lock. We will provide this free of charge during the pilot project. If you already have a NUKI Smart Lock, you can easily use it to participate in our pilot project.
Alternatively, you can also use A1 Smart Home products for this test. We will provide these free of charge during the pilot phase. The A1 Smart Home starter kit includes a premium gateway, a multisensor, a door sensor and an indoor camera. For more information, please click here. You will not need an A1 Smart Home subscription to be able to test the A1 Smart Home starter kit.
If you already own A1 Smart Home products or other smart home products that might be useful for our test (e.g., sensors or cameras from a different manufacturer), you can definitely continue using them.
A1 Smart Home makes your home more secury in so many ways. Click here to see the YouTube video.
Depending on whether you are a private person or a business client, the following identity verification options are available:
For additional information about the identity verification process, please click here.