Online identity verification

The online identity verification is the fastest way to Österreichische Post's online services. The identity verification ensures safety, confidentiality and personal delivery of your online orders.

How it works...

Identity verification made easy:

  • You can access the online identity verification your browser or in the Österreichiche Post app 
  • Please indicate your mobile phone number so we can send you the TAN
  • Please have a valid identity card or a passport handy.
  • Next, please start the video chat with one of our customer service representatives
  • Enter the TAN to conclude the identity verification process
Go to online identity verification

Please note: we also offer other identity verification options.
Learn more about our identity verification options.