Use this service to receive e-notifications for your parcels, in addition to the yellow paper slip you will find in your letterbox. All e-notifications are sent out via e-mail or app directly to your smartphone.
Parcel Redirection Service
It's up to you to decide where you will receive your parcel if you're not home at the time of delivery.MORE
Another effective option is redirecting your mail: Austrian Post will then direct your mail to your new address - or to your vacation home.MORE
Release Delivery Authorization
If you choose this option, Austrian Post will deposit your parcel at a location of your choice even when you are not there.MORE
Preferred Postal Branch & Preferred Pickup Station
Have the sender send your parcel to a pickup station or to the postal branch of your choice. We will let you know as soon as we have received your parcel.MORE
Please report any damage immediately after identifying it, 7 days after delivery at the very latest.
PO Box for Parcels
Choose this service to have your parcels and EMS items wait for you to pick them up at the postal branch of your choice. It's safe and discreet.MORE