Additional services for international letter mail
In this section, you will find information about registered mail, advice of delivery, insured letters and other additional services.
The following additional services are available in combination with international priority delivery:
- Notices of termination
- Important documents
- Application documents
- Legal relations
- Annual tax declarations
- Bank details
Upon request, an advice of delivery completed by you will accompany your registered mail from the point of mailing to the point of delivery, where the addressee will sign in. This advice of delivery is then sent back to you as delivery confirmation. The additional service is only available in combination with our registered mail option.
Combined with this option, the letter mail item is delivered to the addressee only or to an authorised person. This additional service is restricted to specific countries and is only available in combination with registered mail. In particular countries, the service is exclusively available in combination with advice of delivery.
Whether you are sending securities or exclusive jewellery – your insured letter is in good hands and insured up to the specified amount. In case of theft or damage, Austrian Post is liable for the specified amount. This additional service is only available in combination with the dispatch solution Brief International Priority and the additional service registered mail. Insured letters must be labelled with the sticker for registered mail. No other labelling that indicates the valuable content of the letter mail or any kind of sealing is allowed.
Cash-on-delivery means that the item is delivered to the addressee upon payment of a previously specified amount to the Austrian Post delivery person. The cash collected by Austrian Post will then be transferred to your account.
Cash-on-delivery is only available in combination with the additional service registered mail and is only available for particular countries.
The additional services registered mail and advice of delivery are available for all countries of destination worldwide. For detailed information about all additional services, please use the Handbook of International Letter Mail or contact your customer advisor.