Additional services for international letter mail
In this section, you will find information about registered mail, advice of delivery, insured letters and other additional services.
The following additional services are available in combination with international priority delivery:
- Notices of termination
- Important documents
- Application documents
- Legal relations
- Annual tax declarations
- Bank details
Upon request, an advice of delivery completed by you will accompany your registered mail from the point of mailing to the point of delivery, where the addressee will sign in. This advice of delivery is then sent back to you as delivery confirmation. The additional service is only available in combination with our registered mail option.
Combined with this option, the letter mail item is delivered to the addressee only or to an authorised person. This additional service is restricted to specific countries and is only available in combination with registered mail. In particular countries, the service is exclusively available in combination with advice of delivery.
Whether you are sending securities or exclusive jewellery – your insured letter is in good hands and insured up to the specified amount. In case of theft or damage, Austrian Post is liable for the specified amount. This additional service is only available in combination with the dispatch solution Brief International Priority and the additional service registered mail. Insured letters must be labelled with the sticker for registered mail. No other labelling that indicates the valuable content of the letter mail or any kind of sealing is allowed.
Cash-on-delivery means that the item is delivered to the addressee upon payment of a previously specified amount to the Austrian Post delivery person. The cash collected by Austrian Post will then be transferred to your account.
Cash-on-delivery is only available in combination with the additional service registered mail and for items sent to Germany.
Upon request, you can prepay the addressee's postage for her or his reply mail. International reply coupons may be exchanged abroad according to local regulations. When exchanging an international reply coupon and presenting the international letter mail item, the client will receive postage for the letter mail item he or she is posting.
Our additional service "registered mail" is available for all countries of destination. For detailed information about our additional services, please see the country information online, use the International Letter Mail Handbook or ask your customer advisor.
Sample RegisteredGröße: 30,48 kb | Format: pdf
Sample Cash on deliveryGröße: 59,15 kb | Format: pdf
Sample Advice of ReceiptGröße: 31,34 kb | Format: pdf
Effective 1 January 2017
Sample International reply couponGröße: 6939,40 kb | Format: jpg
Sample Foreign Cash on delivery instructionGröße: 1452,73 kb | Format: pdf
Handbook International Letter Mail (German only)Größe: 2102,68 kb | Format: pdf
valid from 01.01.2019
Additional services by countryGröße: 97,15 kb | Format: pdf
valid from 01.01.2019