Your Right to Receive an Invoice
E-Invoices Can Be a Problem
Digital communication is fast and good. But it can cost you not only time, but also a lot of money.MORE
Your Right to Paper Invoices Via Mail
You should always insist on receiving paper invoices. It's the law!MORE
Paper Invoices: Your Advantages
There are many reasons that speak for receiving paper invoices. One of them is that you will never miss any payment deadlines.MORE
Market Research: Invoice-Related Statistics
Paper is as popular as ever: read on to find out what Austrians think about paper invoices compared to electronic invoices or invoices available for download.MORE
Paper Invoices: Useful Filing Hints
Paper invoices help you keep track of your expenses.MORE
EU Initiative: Choose Paper!
Support the initiative "Keep me posted" that promotes paper invoices throughout Europe.MORE
As a general rule, electronic invoices are considered delivered as soon as they are available for you in your inbox. If you are away on vacation, you should program an OOO message, which means that e-mails received while you are gone will be considered not delivered.
Usually not. However, since most people believe the opposite, they ignore electronic payment reminders. You will eventually receive the invoice by mail, however, it will include a late fee.
Unfortunately, yes. As soon as an electronic invoice has been sent, the sender considers it done. The sender will most certainly never even know if the invoice ended up in a wrong folder, in the SPAM filter or even if it got rejected by the e-mail client. As a consequence, the sender will send a payment reminder if the invoice does not get paid. As a matter of course, you have the option of disputing that payment reminder. In that case, the sender will have to prove that the invoice had been effectively delivered.
Yes, you should, but it will be at your own expense. After all, there is always the risk that an e-invoice might disappear, get deleted or not be available on the platform anymore. Which can be truly inconvenient if you ever need that invoice months or even years later, for example for claiming a guarante or filing your taxes.