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Annual Report Magazine FY 2015 - To Be or Not to Be in Speciality Logistics

COMPANY DIGITALISATION E-COMMERCE LOGISTICS ECOLOGICALISATION EMPLOYEES FACTS & FIGURES 48 AUSTRIAN POST ANNUAL REPORT 2015 Does everything really have to get faster? The answer is a clear-cut “yes” – in any case when it involves the transport of goods that have to remain fresh. TO BE OR NOT TO BE IN SPECIALITY LOGISTICS A ustrian Post has long operated in the di­ versified field of speciality logistics, for example through its German subsidiary trans-o-flex which specialises in the tempera­ ture-controlled transport of pharmaceuticals. Last year Austrian Post got off to a flying start in a completely different segment. Since April 2015, it has been the only provider in Austria to offer food delivery on a nationwide basis. Austrian Post brings food freshly and securely to the cus­ tomer’s doorstep already on the day after the or­ der was placed, and even on the same day in ur­ ban areas thanks to its same-day delivery service. “Fast food” from Austrian Post A lot of energy had to be invested in developing a suitable concept before the nationwide delivery of food could be successfully rolled out. In 2015, the decisive breakthroughs were achieved by Austrian Post in cooperation with the University of Applied Sciences Upper Austria, Steyr, the software developer RISC and the Pfeiffer Trading Group. Not only were addresses in urban areas supplied with food for the first time within the context of the “food4all@home” pilot project, but households throughout Upper Austria. “We managed to lure experts from a wide range of disciplines on board to jointly develop a system enabling food to be delivered quickly, securely and conve­niently,” explains Karina Osterkorn, Head of Strategic Logistics Projects at Parcel Logistics Austria. The coolest box in the country In the course of the project, it turned out that delivering food with refrigerated vehicles would not fulfil the economic objectives of the con­ cept. The project partners developed a specially designed transport box in order to be able to “We developed a system to make food delivery quick and safe.” KARINA OSTERKORN, HEAD OF STRATEGIC LOGISTICS PROJECTS, PARCEL LOGISTICS AUSTRIA Food is delivered fresh and securely thanks to the Post insulation box.

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