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Annual Report Magazine FY 2015

AUSTRIAN POST ANNUAL REPORT 2015 49 Austrian Post was awarded two prizes in 2015 for its innovative food delivery project. One was the Austrian Logistics Prize granted by the Association for Network Logistics, the other the Spring Award for “Mobility of the Future” bestowed by the Federal Ministry of Transport, Innovation and Technology and the Austrian Research Promotion Agency (FFG). PRIZE-WINNING PROJECT transport food via “normal” postal channels. Individually deployable cold packs keep the con­ tents at a temperature of 3 to 5 degrees Celsius over a period of up to 48 hours. The measure­ ments of the insulation box in accordance with the Eurostandard along with its secure sealing mechanism make it possible to sort, transport and deliver the box as a conventional parcel. As a result, the project partners found a perfect solu­ tion for food delivery, both from an economic and ecological perspective. This is because the boxes can be used again and again. Efficiency on the last mile Another element in the holistic system “Food à la Post” is a last mile logistics concept developed by RISC to analyse the traffic situation “on the last metres” of the shipment and more precisely plan delivery routes on this basis. By the way, the choice of the optimal route saves fuel and thus also has a positive impact on the environment. In the pole position with Austrian Post The Pfeiffer Trading Group aims to secure a head start in shipping food by cooperating with Austrian Post. Experts expect significant growth in this segment in the years to come. Of course, other players have come to the same conclusion, and launched their own food delivery service. However, Austrian Post is the only company in the country offering nationwide delivery at rea­ sonable costs. Thanks to its existing infrastruc­ ture, Austrian Post boasts a significant develop­ mental edge it will exploit in working together with other retailers. “We are equipped to handle larger volumes, and are open to cooperating with new partners at any time,” Karina Osterkorn emphasises. Fresh without CO2 Not only do the big players want to get a piece of the online pie. This was demonstrated in 2015 by ECOM Consulting, which sells food over the Web via its Internet platforms biologisch.kaufen, gustino.kaufen and abhof.kaufen. The delivery of food takes place in a CO2 neutral manner by Austrian Post, an ideal partnership in the eyes of Managing Director Christian Lochner. “The service of Austrian Post featuring CO2 neutral delivery and the reusable Post cooling boxes perfectly fits our concept. Our customers appreciate this, which in turn added impetus to our business.” There’s no getting around Austrian Post Food logistics is only one of many areas in which the retail sector in Austria benefits from cooper­ Food arrives cooled, fresh and securely with the Austrian Post insulation box. - Reusable container made of expanded polypropylene (EPP). - External dimensions including cover according to the Eurostandard (60 x 40 x 41.8 cm) - Usable inner volume of 52.7 litres - Cooling of up to 48 hours by standard cold packs - Flexible interior - Food-safe - Secure closing with special seals ONE BOX HAS IT ALL „ ating with Austrian Post. Unconventional paths, the willingness to experiment and innovation are frequently required to develop the optimal solution. Austrian Post’s food4all@home project shows that this bold strategy pays off. Optimising the last mile “Quick, flexible, inexpensive” is the order of the day, but not only for food shipments. Consum­ er expectations of holding products in their hands on the evening of the same day they were ordered online pose new challenges to logis­ tics operations. In the near future spontaneous purchases on the Internet will be an everyday occurrence, for example a Blu-ray disc for video viewing in the evening, the latest sneakers for the upcoming night of partying or a packet of aspirin against irritating headaches. For Austrian Post, this development initially means that “last mile logistics” will have to be further improved. In addition to speed, conve­ nient delivery of the mail item is in greater de­ mand than ever before. “We are always look­ AUSTRIAN POST ANNUAL REPORT 201549

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