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Extra Services

envelope on a desk with

In this section, you will find information about cash-on-delivery, postage collect, insured parcels and many other additional services.

Choose from the following additional services to fit your mailing needs:  

If you would like your parcel to be delivered to the addressee only, just add the information "Persönlich" (personal delivery) to the address field. In order to receive an item, recipients are required to provide proof of their identity by showing a valid ID.

If the recipient is willing to pay for parcel shipping (10kg maximum), you may post the parcel without having to pay anything yourself. The flat shipping fee will be charged to the recipient at the time of delivery.


Der Empfänger bekommt Ihre Sendung nur dann ausgehändigt, wenn bei der Zustellung der von Ihnen geforderte Geldbetrag vom Empfänger bezahlt wird. Die Post überweist den eingehobenen Nachnahmebetrag auf ein von Ihnen definiertes Konto.

If you are sending something fragile, be sure to ask our staff to affix a "fragile" sticker to it. We handle items marked as "fragile" with extra care and process them manually.


Your valuables will be safe in our parcels. Choose our insured parcel service to send cash, checks, credit or ATM cards, jewellery, precious metals and gems as well as any other objects worth more than €510. Insured parcel are closely monitored during the shipping process.

If the indicated value exceeds €1,500, please seal your item with sealing wax or a sealing band.

The indicated value must not exceed €25,000.


Informationen über die Tarife der Zusatzleistungen finden Sie hier.