Receive items even if you're not home

Are you usually at work or out during the day and cannot receive your items personally? No worries! In your Austrian Post account, you can choose from four convenient and free delivery options to make sure all your items are always delivered even you are not home.

Neighbour hands over parcel in the green

Easy steps Benefits

Log in to your Austrian Post account.
Click on "Set delivery option".
If you have saved several addresses to your Austrian Post account, you can choose any of these addresses.
Click on “Change delivery option”.
Choose the desired delivery option:
- Receive item at the delivery address (default setting)
- Have items dropped off at your preferred drop-off spot and/or in your letterbox
- Forward parcels to a pickup station or Austrian Post service location
- Deliver parcels to preferred neighbour
Set up your delivery option according to your needs. Note that your setting take 3 working days at the latest to become effective.
You can see and change your delivery option at any time by going to My services.

Receive your items where and when you want, even if you are not home.
Set up once free of charge for all your items for convenient delivery.
If you need to adapt to a new situation, you can change your permanent delivery option for individual items at any time using My items or the Austrian Post App.

Go to GTC

Allow item drop-off

Will you not be home at the scheduled time of delivery? No worries! Just have your items conveniently dropped off at your preferred drop-off spot or in your letterbox.

Set up now

Forward parcels

Will you not be home at the time of delivery and do you not have a suitable drop-off spot for your parcels? You can forward your parcels to a location of your choice with permanent effect.

Set up now