Online Services

Online services by Austrian Post are an easy and safe option for requesting postal services online. These services are available for private clients and some of them for business clients as well.

Please note our order information.

Always ready for delivery

Neighbour hands over parcel in the green
You are not at home during the day but still want to receive your items without any problems? Then simply set this up in your Post Account under Delivery options. Here you have the option of permanently redirecting your parcels or having your items delivered to your preferred location. Set it up once in your Post Account and you'll always be ready for delivery.
Set now

Receive your mail as needed

Woman smiling with delivery info sheet

AllesPost

With AllesPost all your parcels are delivered by Austrian Post, independently of the carrier used for shipping.

Find out more about AllesPost
Postman delivers parcel to client

Authorisation to receive mail

If you would like for another person to receive items on your behalf, just give us an authorisation to receive mail.

More information
Client picking up letters at po box

PO box

Use this safe and discreet service to pick up your items at your preferred postal branch.

How to book a PO box
Electronic letter

E-letter

Use our e-letter service to receive invoices, contracts, and other important documents in digital format.

More information about E-letter

Send your mail as needed

Parcel Stamp

Parcel stamps

Create your customized parcel stamps for your items online – it’s easy and quick.

Order a parcel stamp
Picking up parcels

Collection service

This is a perfect choice when you need things to be easy and convenient. Austrian Post will pick up your items as needed.

More about collection service
Customer stands in front of the shipping station

Rate calculator

Use our rate calculator to determine the rates for your letter mail and parcels in a few easy steps.

Calculate the correct rate now
Employees in front of a branch

Branch locator

Find an Austrian Post service location near you and learn about the services available there.

Find a branch

Vacations and absence

Man with dog in boat at a lake

Vacation hold mail

While you enjoy your vacations, we will safely hold your mail and deliver it at your request upon your return.

Book vacation hold mail now
PO boxes

Absence

Set up a notice of absence to let senders of official letters (RSa and RSb letters) know you’ll be gone.

Find out more

Change of address

Delivery car drives through sunny landscape

Redirections

This is a perfect choice if you are moving or if you would like to have your mail redirected to another address or to your holiday home.

More about redirections

File a complaint

Client Service Desk

Damage report

If the content of your item is damaged, file an damage report from the comfort of your home.

Report a damage
Parcels on conveyor belt

Item inquiry

If your item did not reach its destination, you can request an item inquiry.

Find out more about item inquiry