Always by your side: your e-letterbox
You can access your letters received from selected businesses anytime and anywhere, including the Österreichische Post app.
As flexible as an e-mail, as safe as a letter, and free of charge.
FAQ E-letter
Frequently asked questions
Please register on www.post.at and sign in with your login data at e-brief.at to request an activation code.
You will receive a letter with an activation code. Please enter this code on the web site. This will confirm your address and your e-letter letterbox will be ready to receive mail. You will then receive items from the companies you have selected in digital format.
As an existing Post/on client, the e-letterbox is part of your Post account. After you have signed in, you will see if your e-letterbox is ready to receive mail.
You will receive a letter with an activation code. Please enter this code on the web site. This will confirm your address and your e-letter letterbox will be ready to receive mail. You will then receive items from the companies you have selected in digital format.
As an existing Post/on client, the e-letterbox is part of your Post account. After you have signed in, you will see if your e-letterbox is ready to receive mail.
No. The e-letter service is free of charge for recipients.
No. E-letters are not e-mails. These items, e.g., documents, contracts, or invoices, are sent electronically to Österreichische Post and are then delivered as e-letters to your e-letterbox.
In addition to being convenient and swift, e-letters come with another decisive benefit: security. Sending sensitive documents or recipient data via e-mail is not a secure process. For e-letters, this information is deposited on a secure portal, a so-called e-letterbox.
In addition to being convenient and swift, e-letters come with another decisive benefit: security. Sending sensitive documents or recipient data via e-mail is not a secure process. For e-letters, this information is deposited on a secure portal, a so-called e-letterbox.
Your e-mail address is also your user name. If you forgot it, please go to www.post.at and click on the field "forgot user name".
Go to the login area, click on forgot password and enter your user name. You will shortly receive an e-mail with a link to restore access to your account.