Domestic letter mail rates for business clients

In this section, you will find all rates for sending letter mail in Austria. The format, weight, delivery time as well as machine proessability will determine the rate.

General information about letter mail rates

Choose from three different letter mail products:

  • PRIO (part of universal services): for swift posting and delivery in the E+1 scheme (delivery on the following business day) 
  • ECO (new, part of universal services): inexpensive rate for items that are not time-sensitive (delivery withtin 2 to 3 business days)
  • ECO BUSINESS (not part of universal services): an especially attractive contractual product for business clients, available for minimum volumes of 1,000 items and up (delivery within 4 to 5 business days)

Letter mail

Product Max. format  Weight Delivery to letterboxes PRIO 1)4) ECO 2)4) ECO BUSINESS 3)
        net net net gross
 S L 235 mm x
W 162 mm x
H 5 mm
up to 20 g  yes 0.85  0.74 0.70  0.84 
 M L 235 mm x
W 162 mm x
H 5 mm 
> 20 to 75 g  yes 1.35  1.30  1.15  1.38 

Packets*

Product Max. format  Weight Delivery to letterboxes PRIO 1)4) ECO 2)4) ECO BUSINESS 3)
        net net  net gross 
 S L 353 mm x
W 250 mm x
H 30 mm
up to 2 kg  yes 2.75  2.55  2.30 2.76 
 M5) L 1.000 mm x
W 600 mm x
H 600 mm 
up to 2 kg  - 4.30  4.10  -

 *Optional item tracking (free of charge) and liability up to EUR 50.

1) PRIO (E+1) delivery time: E = day of posting, +1 means delivery on the following business day (except Saturdays) for at least 95% of items 
2) ECO (E+2/3) delivery time: E = day of posting, delivery within 2 to 3 business days (except Saturdays) after the day of posting; no additional services (e.g., registered mail) available.
3) ECO BUSINESS (E+4/5) delivery time: E = day of posting, delivery within 4 to 5 business days (except Saturdays) after the day of posting. Prerequisite: ECO BUSINESS: postage paid as ECO BUSINESS letters, minimum posting volume: 1,000 items, machine processability, posting at distribution centres only. Not part of universal services, i.e., subject to VAT, no additional services (e.g., registered mail) available.
4) If posted at an Österreichische Post service location, a letterbox or with rural delivery staff. This service is part of universal services pursuant to our GTC and as such exempt from VAT.
5) Packets M with the dimensions L+W+H > 900 mm (or with a maximum dimension of more than 500 mm) can only be posted with item tracking and, as a result, as PRIO items only.

Use the sizing template in the download area to determine the right format for your items.
 
Undeliverable items will be returned free of charge. Items that are not machine-processable will fall into the next higher rate category. For information about machine processability, please see our brochure "Correct addressing" available in the download area. You also have the option of contacting your customer advisor or calling our business hotline at 0800 212 212.

Registered mail and other additional services are available for our PRIO shipping option only.

Additional service Euro *
Item tracking1) 0.00 
Registered mail  2.30 
Deliver to addressee only2) 2.20 
Advice of receipt2) 2.20 
Do not deliver to persons authorised to receive mail3) 1.50 
Sender information via text message or e-mail2)  0.10 

*) Rates for additional letter mail services exclude postage. VAT will be charged or not independently of the main service (associated peripheral services).
1) Optional item tracking for PRIO packets has been available free of charge since 1 January 2017. However, if you choose free item tracking, no other additional services are available. Item tracking is not available for items posted in tubes.
2) Available in combination with the additional service "registered mail" only
3) Available in combination with the additional services "registered mail" and "deliver to addressee only" only.

Other letter mail services Euro *
Poste restante (charged at the time of pickup)  1.00 
Item inquiry per item 4.00 

*) Rates for other letter mail services exclude postage. VAT will be charged or not independently of the main service.

If you post more than 2,500 items, you will benefit from the very best rates for your PRIO and ECO letter mail items by using preparatory services and discounts. The requirement is to post a minimum of 2,500 machine-processable letter-mail items (without additional services) at a distribution centre or postal branch for large volumes (see download area). The preparatory services listed below are available; you can combine them as needed.

  
No.  Preparatory service PRIO / ECO 
Notice of posting location/ time/volume 0.50 % 
Notice, distribution plan including posting location and volume 1.00 % 
Sorting by internal/external distribution centre 0.50 % 
Sorting by destination distribution centre (100,000 items and up)  1.50 % 
Exact weight information  0.50 % 
Early posting by 2:00 p.m. 0.50 % 
Early posting by 11:00 a.m. 0.75 % 

In addition to discounts for preparatory services, the following volume discounts are available: to benefit from them, use the documents provided in the download area below (special posting lists, notice templates and label templates). Please read the comprehensive information provided in the document "FAQ preparatory services".

Volume PRIO / ECO 
20,001 and up 0.50 % 
50,001 and up 1.50 % 
100,001 and up 2.50 % 
For services not considered universal services, a separate agreement is required. Please contact your customer advisor or call our business hotline at 0800 212 212.
Go to GTC

All relevant information is available under "GTC domestic letter mail", "product and rate overview - domestic PRIO letter mail items", "GTC - domestic ECO business letter mail" and "Product and rate overview - domestic ECO letter mail items".


Posting list downloads

PRIO letter posting list (available in German only)

Download

ECO letter posting list (available in German only)

Download

Letter mail rates downloads

Product information, additional letter mail services (available in German only)

Download

Brochure "Correct addressing" (available in German only)

Download

Letter mail sizing template (available in German only)

Download

Downloads discounts - detailed information and legal basis

FAQ preparatory services (available in German only)

Download

User information for labelling (available in German only)

Download

Set of 4, label for letter-mail dollies (available in German only)

Download

Set of 12, label template for A containers (available in German only)

Download

Label template for A containers (available in German only)

Download

Label template for letter-mail dollies (available in German only)

Download

Österreichische Post service locations for posting large volumes (available in German only)

Download

Mapping table, distribution areas (available in German only)

Download

Downloads discounts - documents required for posting

Posting list for machine-processable letters from the authorities with preparatory services (available in German only)

Download

Posting list for hybrid letters from the authorities with preparatory services (available in German only)

Download

Posting list for ECO letters with preparatory services (available in German only)

Download

Posting list for ECO BUSINESS letters with preparatory services (available in German only)

Download

Posting list for PRIO letters with preparatory services (available in German only)

Download