Domestic letter mail rates for business clients

In this section, you will find all rates for sending letter mail to destinations in Austria. The format, weight, delivery time, and machine processability will determine the rate for your item.

General information about letter mail rates

Choose from three different letter mail products:

PRIO (as part of universal services): for time-sensitive posting and delivery in the E+1 scheme (delivery on the following business day)
ECO (as part of universal services): inexpensive rate for all items (delivery within 2 or 3 business days)
ECO BUSINESS (not part of universal services): especially inexpensive contractual product for business clients; available from a minimum volume of 1,000 items (delivery within 4 or 5 business days)

Letter mail

Product	Max. format	Weight	PRIO¹⁾⁴⁾	ECO²⁾⁴⁾	ECO BUSINESS³⁾
S	L 235 mm x W 162 mm x H 5 mm	up to 20 g	1.20	0.95	0.92
M	L 235 mm x W 162 mm x H 5 mm	20 to 75 g	1.65	1.50	1.48

Packets*

Product	Max. format	Weight	PRIO¹⁾⁴⁾	ECO²⁾⁴⁾	ECO BUSINESS³⁾
S	L 353 mm x W 250 mm x H 30 mm	up to 2 kg	3.30	3.00	2.98
M⁵⁾	L 1.000 mm x W 600 mm x H 600 mm	up to 2 kg	4.75	4.50	-

*Item tracking is only available in combination with our basic products PRIO and ECO Packets S and Packets M. For smaller-format items, a surcharge for Parcel S is possible.

_{1) PRIO (E+1) delivery time: E = day of posting, +1 means delivery on the following business day (except Saturdays) for at least 95 % of all items.

2) ECO (E+2/3) delivery time: E = day of posting, delivery: 2 to 3 business days (except Saturdays) after the day of posting.

3) ECO BUSINESS (E+4/5) delivery time: E = day of posting, delivery: 4 to 5 business days (except Saturdays) after the day of posting. Requirements: ECO BUSINESS: postage paid in cash as ECO BUSINESS letters, minimum volume 1,000 items, machine processability, posting at distribution centres only. Not part of universal services, i.e., subject to VAT, no additional services (e.g., registered mail) available.}_{4) If posted at any branch, Austrian Post letterboxes or with rural delivery staff based on our GTC, the service is part of universal services and as such exampt from VAT.}_{5) Packets M with the dimensions L+W+H > 900 mm (or one maximum dimension greater than 500 mm) can only be posted with item tracking.}

Use the sizing template available in the download area to help you determine the right format for your item.

Undeliverable letter mail items will be returned free of charge. For items that are not machine processable, we will charge the next higher rate. For information about machine processability, please see our brochure “Addressing: getting it right” available in the download area. You can also contact your customer advisor or our business hotline by calling 0800 212 212.

Registered mail and other additional services are available for our PRIO shipping option only.

Additional service	Euro *
Item tracking¹⁾	0.25
Registered mail	2.50
Deliver to addressee only²⁾	2.20
Advice of receipt²⁾	2.20
Do not deliver to persons authorised to receive mail³⁾	1.50
Sender information via text message or e-mail²⁾	0.10

_{*) Rates for additional letter mail services exclude postage. VAT will be charged or not independently of the main service (associated peripheral services).

1) Track and trace available for all PRIO packets. However, no additional services are available when you choose track and trace. Item tracking is not available for items posted in tubes.

2) Available in combination with the additional service "registered mail" only

3) Available in combination with the additional services "registered mail" and "deliver to addressee only" only.}

Other letter mail services	Euro *
Poste restante (charged at the time of pickup)	1.00
Item inquiry per item	4.00

_{*) Rates for other letter mail services exclude postage. VAT will be charged or not independently of the main service.}

If you post more than 2,500 items, you will benefit from the very best rates for your PRIO and ECO letter mail items by using preparatory services and discounts. The requirement is to post a minimum of 2,500 machine-processable letter-mail items (without additional services) at a distribution centre or postal branch for large volumes (see download area). The preparatory services listed below are available; you can combine them as needed.

No.	Preparatory service	PRIO / ECO
1	Notice of posting location/ time/volume	0.50 %
2 (replaces no.1)	Notice, distribution plan including posting location and volume	1.00 %
3	Sorting by internal/external distribution centre	0.50 %
4 (replaces no.3)	Sorting by destination distribution centre (100,000 items and up)	1.50 %
5	Exact weight information	0.50 %
6	Early posting by 2:00 p.m.	0.50 %
7 (replaces no.6)	Early posting by 11:00 a.m.	0.75 %

In addition to discounts for preparatory services, the following volume discounts are available: to benefit from them, use the documents provided in the download area below (special posting lists, notice templates and label templates). Please read the comprehensive information provided in the document "FAQ preparatory services".

Volume	PRIO / ECO
20,001 and up	0.50 %
50,001 and up	1.50 %
100,001 and up	2.50 %

For services not considered universal services, a separate agreement is required. Please contact your customer advisor or call our business hotline at 0800 212 212.

Go to GTC

All relevant information is available under "GTC domestic letter mail", "product and rate overview - domestic PRIO letter mail items", "GTC - domestic ECO business letter mail" and "Product and rate overview - domestic ECO letter mail items".

Posting list domestic PRIO letters (available in German only)

xlsx, 97 kb (valid from 01.09.2023)

Domestic letter mail rates for business clients

General information about letter mail rates

Letter mail

Packets*

Registered mail and additional services

Other services

Discounts

Letter mail rates downloads

Downloads discounts - detailed information and legal basis