Online Services

Online services by Austrian Post are an easy and safe option for requesting postal services online. These services are available for private clients and some of them for business clients as well.

Please note our order information.

Receive your mail

Postman delivers parcel to young lady

Authorisation to receive mail

If you would like for another person to receive items on your behalf, just give us an authorisation to receive mail.

More information
Parcel delivered in garden

Release delivery authorisation

Use this service to have items such as parcels or Post Express items deposited at a preferred spot (e.g., your garden) at your home.

Find out more about delivery authorisation
PO boxes

Absence

Set up a notice of absence to let senders of official letters (RSa and RSb letters) know you’ll be gone.

Find out more
Postal transport

Redirections

This is a perfect choice if you are moving or if you would like to have your mail redirected to another address or to your holiday home.

More about redirections
Parcel deliverer at pickup station

Parcel forwarding

Use this service to have your parcels forwarded to another delivery location with permanent effect.

More information about parcel forwarding
Woman smiling with delivery info sheet

AllesPost

With AllesPost all your parcels are delivered by Austrian Post, independently of the carrier used for shipping.

Find out more about AllesPost
Client picking up letters at po box

PO box

Use this safe and discreet service to pick up your items at your preferred postal branch.

How to book a PO box

Hold your mail

Man with dog in boat at a lake

Vacation hold mail

While you enjoy your vacations, we will safely hold your mail and deliver it at your request upon your return.

Book vacation hold mail now
Parcel Stamp

Parcel stamps

Create your customized parcel stamps for your items online – it’s easy and quick.

Order a parcel stamp

Send your parcels

Postman picking up parcel

Collection service

This is a perfect choice when you need things to be easy and convenient. Austrian Post will pick up your items as needed.

More about collection service

Receive your letters in digital format

Electronic letter

E-letter

Use our e-letter service to receive invoices, contracts, and other important documents in digital format.

More information about E-letter

Your documents

Customer uses self service area

Austrian Post Online printing

Upload your documents in a swift and easy process and print them at your postal branch equipped with a printer. You can pay with coins or use an Austrian Post copy card.

Austrian Post Online printing service

File a complaint about your item

Client Service Desk

Damage report

If the content of your item is damaged, file an damage report from the comfort of your home.

Report a damage
Parcels on conveyor belt

Item inquiry

If your item did not reach its destination, you can request an item inquiry.

Find out more about item inquiry