Conveniently receive parcels

In this section, you will find an overview of all available services for receiving parcels:


Client picks up parcel at preferred post branch

Preferred postal branch and preferred pickup kiosk

Have your parcel sent to a pickup kiosk or postal branch. We will notify you as soon as we receive the parcel.

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Parcel deliverer at pickup station

Parcel forwarding

You decide where you would like to receive your parcels if you are not home.

More about parcel forwarding
Postman delivers parcel to client

Authorisation to receive mail

If you would like another person to be able to receive mail on your behalf, set up an authorisation to receive mail.

More about authorisation to receive mail
Parcel delivered in garden

Release delivery authorisation

If you set up a release delivery authorisation, we will deposit your parcels at a specific spot at your home even if you are not home.

More information