Convenient parcel collection service by Österreichische Post

You can now order our parcel collection service from Österreichische Post. This service is straightforward, inexpensive, and convenient. Your return parcels or parcels with parcel stamps will be picked up on the following business day. 

Our collection service is available for up to five parcels for which postage has been paid. If you are not personally present, we can also pick up your parcels from a safe location of your choice.

Maintenance

Currently, the pickup service can only be ordered as a guest. Please make sure that you are logged out of your postal account to use the service.

  1. Click on Order now.
  2. Enter the desired pickup address. As a registered user, you can conveniently choose between the main and secondary address saved in the system.
  3. Information about the scheduled time window for the collection will be displayed.
  4. You decide whether you would like to give your parcels to the delivery person yourself or if you would like to deposit them at a safe spot at the pickup address.
  5. At the checkout, you can choose between several payment options.
  6. Our reliable collection service will be there to pick up your items on the following business day.

Important information

Please order the collection service on the previous day by 11:59 p.m. for the following business day (e.g., on a Monday for Tuesday). Collection is available from Monday to Friday and on business days only.
We currently do not offer the option of changing or cancelling the collection service.