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Send

  • Letter mail
  • Parcel
  • Rates
  • Post Express
  • Custom information export
Menu category

Receive

  • Letter mail
  • Parcels
  • Relocations
  • Import customs clearance
Menu category

Solutions & services

  • All online services
  • AllesPost
  • Collection service
  • Parcel stamps
  • Business
Menu category

Branches

  • Products and services
  • The latest A1 offers
  • Online shop
  • Philately
  • bank99
  • Ria Money Transfer
Menu category

Assistance and contact

  • FAQ
  • General Terms and Conditions
  • Contact
  • Correct addressing

Recommended product

My brand laughing child
Menu category

Our favourite links

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Track and Trace

Item details

Would you like to keep an eye on your items, forward them, or set up a release delivery authorisation for them? Create an Post Account to enjoy all the benefits of item tracking. Register now.

Would you like to keep an eye on your items, forward them, or set up a release delivery authorisation for them? Create an Post Account to enjoy all the benefits of item tracking. Register now.

Download our free Austrian Post app!

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What does “electronic order data transmitted“ mean and why does the status not change?

If your item status stays that the order data have been provided by the sender, it means that your item is not yet in our system. This is why no additional information about your item is available. All our employees are working hard to ensure items are distributed and delivered as swiftly as possible. We kindly ask for your patience.

My imported item has not yet arrived. What might be the reasons for this?

Please note that items that include merchandise from a third country (non-EU country) have to be registered with the Austrian customs authorities before they can be delivered. There will be an inspection to determine if duties will be charged or if all import regulations were complied with. This might take a few days.

How long are my import documents (duties notice) available for download?

Please go to our tracking service  within three months to download the notice in PDF format using the 6-digit code on the sticker. 

Would you like to receive parcels from Österreichische Post only?

Use AllesPost to decide who will deliver your parcels.
When you shop online, you usually do not get to choose the shipping company that the online shop uses. With AllesPost, you will receive all items from Österreichische Post at the quality level you are used to, no matter which parcel service was originally used to send you item.

 

Test 3 months

Would you like to have your parcels permanently forwarded to another delivery address?

This service is free of charge. Just order it to have your parcels conveniently forwarded to the desired delivery address.

Parcel Forwarding Service
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Find location Track and Trace Rate calculator Contact Business
Recommended product My brand laughing child

Send

Letter mail Parcel Rates Post Express Custom information export

Receive

Letter mail Parcels Relocations Import customs clearance

Solutions & services

All online services AllesPost Collection service Parcel stamps Business

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Products and services The latest A1 offers Online shop Philately bank99 Ria Money Transfer

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FAQ General Terms and Conditions Contact Correct addressing

Our favourite links

Investor Relations Data Protection Post App Career Corona