Additional services for international letter mail - business

In this section, you will find information about registered mail, advice of delivery, insured letters and other additional services.

In combination with our Priority shipping option, the following additional services can be added to international shipping solutions:

Registered mail

Send important letters via registered mail. The delivery of your registered mail item will be documented in accordance with regulations applicable in the country of destination. Please note that this service does not include shipping the confirmation of receipt to the sender.

In addition, you can use your item number to track your item and its delivery status to many destinations.

Your item is also insured against loss, theft and damage for up to EUR 50. However, valuables (e.g., securities, precious metals) may only sent as insured letters.

 

Advice of delivery

If desired, an advice of delivery will accompany your item from the point of mailing to the point of delivery, where the recipient will sign it. The advice of delivery will be sent back to you as confirmation.

This additional service is only available in combination with our registered mail service.

 

Deliver to addressee in person

Items will only be delivered to the addressee in person or an authorised person. This additional service is not available for all countries and only in combination with our registered mail service. In specific countries, the "deliver to addressee in person" service is only available in combination with the "advice of delivery" service.
 

Insured letter

Whether you are sending securities or exclusive jewellery – your insured letter is in good hands and insured up to the specified amount. In case of theft or damage, Österreichische Post is liable for the specified amount.

This additional service is only available in combination with our Priority shipping option for international letter mail and our additional service registered mail. Insured letters must be labelled with the sticker for international registered mail. No other labelling that points to the valuable content of the item or any kind of sealing is allowed.

 

Cash-on-delivery

In this delivery option, recipients will only receive their item after they have paid an amount specified by you to our Österreichische Post staff member. We will then transfer the amount to your account. This additional service is currently available for Germany only and only in com-bination with our registered mail service.
 
Our additional service "registered mail" is available for all destinations worldwide. For detailed information about our additional services, please see our International Letter Mail Handbook or ask your customer advisor.
 

International reply mail 

Capitalize on the benefits of international reply mail and pay for the recipients' postage if they reply to your international letter mail item.
International reply mail items are exchanged abroad as defined by local specifications. When exchanging an international reply mail item, clients will, after showing their international letter mail item, receive the required postage for an S letter mail item.
Registered mail is a service that is available for destinations worldwide. For detailed information and information about the countries for which additional services are avail-able, please see our online country-specific information (link), our International Letter Mail Handbook or ask at the Österreichische Post service location near you.

Additional services are supplementary services for which the value added tax depends on the main service. If the main service is subject to VAT, the total service including the additional service is subject to VAT as well.
 
Extra Services, Letter Mail in Eur
Registered mail 2.85
Advice of receipt1) 2.85
Deliver to addressee in person1) 2.85
Insured letter
(only in connection with Registered mail) *
1% of the declared value, which is rounded up to a
full hundred, but at least EUR 4.00

Collection fee 2)3) (in addi-tion to missing postage) - per reply item 0.12 (0.10 netto)

1) Only available in combination with our “registered mail” additional service.
2) Gross rate including 20 % VAT (net rate in parenthesis)
3) Will be charged in Austria at the time of delivery

Additional Services, M-Bag 1)
in EUR
Excluding VAT Including VAT
Registered mail 8.50 10.20
Advice of receipt 2) 2.85 3.42
Deliver to addressee in person 2.85 3.42

1) Gross rates including 20% VAT for destinations in the EU, net rates in parenthesis
2) Available only in connection with our "registered mail" additional service.

Other services Rates in EUR
International reply mail - sales price 1.90
Collection fee 1) (in addition to missing postage - per reply item) 0.12 (0.10 netto)
Tracing 4.00
Customs handling - per item or M-Bag subject to import duties 10.00
Poste restante2)  1,00

1) Gross rates including 20% VAT for destinations in the EU, net rates in parenthesis
2) Will be charged in Austria at the time of delivery
 


Document, Registered Mail

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Document, Cash-on-Delivery

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Document, Advice of Delivery

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Template, International Reply Mail

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Template, Cash-on-Delivery Order

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Handbook International Letter Mail

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Additional Services by Country

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