Residential letterboxes

If you have any questions regarding residential construction or would like a quote for the paid exchange or purchase of a new residential letterbox system and/or leaflet return box, please contact us at hausbriefkasten@post.at.

Since 2003, Austrian Post has no longer been the owner of residential letterbox systems. Maintenance, repairs, and all replacement parts are the responsibility of the respective property management company. In the event of a lost key or if you need to order a new one, please also contact your property management company. To replace a lock on a letterbox system, you will need approval from the relevant property management company, as Austrian Post cannot grant this permission. If you have any questions or issues concerning collective letterbox systems owned by Austrian Post (yellow), please contact postkundenservice@post.at.

For any enquiries regarding mail collection boxes, please reach out to us at anfrage.postempfangsboxen@post.at.

Order form, mail collection box (available in German only)

pdf, 840 kb

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Folder Österreichische Post as a partner in residential building (available only in german)

pdf, 3 mb

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Information sheet, new buildings (available only in german)

pdf, 1 mb

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Information sheet, retrofitting (available only in german)

pdf, 886 kb