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Efficient with ELLA
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In today’s business world, every minute counts. This is where ELLA, the Austrian Post Business Portal, comes in. With a wide range of digital services, ELLA helps companies make their postal processes more efficient. Here’s how to get the most out of ELLA – including practical examples from everyday business life.
1. Everything at a glance – right after logging in
Once you log into your ELLA account, you’ll instantly see:
Need to check the latest payment for your accounts department? Want to know whether an order is already being processed? A quick look at the dashboard is all it takes – it’s right there in front of you.
2. User management made easy
As an administrator, you can:
Does your marketing department need access to the shipping tool, but not to invoices? Assign exactly the rights they need. Has a new colleague joined the customer service team? Add them as a user in just a few seconds.
3. Contracts and invoices – always at your fingertips
Does your accountant need all invoices from the last quarter? Export them all at once as an XLSX file. And if an invoice looks incorrect, simply click on the speech bubble to send feedback immediately – no further input required.
4. Correct sending – with support from ELLA
Are you planning a large marketing mailing and want to be sure it reaches its destination with the right rate? Follow the addressing and franking impression guidelines – ELLA can help. Publishers also benefit from ELLA by applying online for newspaper registration, with the step-by-step form guiding you through the process.
5. Improve address quality with our paid Address Check service
Is your customer database full of outdated addresses, and did your last big mailing generate an unusually high number of returns? Our Address Check service automatically updates them, keeping your database up to date.
6. New tools: the Austrian Post Shipping Tool
Want to send out a new promotional brochure and check if it qualifies as Info.Mail? Simply upload it – ELLA will do the rest. After uploading, you’ll immediately receive a confirmation with all relevant documents – perfect for your internal records.
7. Staying in touch
8. More digital services available in ELLA
Want to understand your target audience better or quickly create a distribution plan for your next mailing? PostGeo helps you reach potential customers in your chosen target area. Or perhaps you want to launch a campaign but are short on time? Our EasyAdvertise service lets you create a professional mailing in just minutes.
Whether it’s invoices, shipping, address management, or contracts – ELLA is your digital partner for all postal business processes. Not registered yet?Simply e-mail your customer number to ella@post.at and register for free.
More information: ella.post.at/ueber-ella
FAQ: ella.post.at/faq
