EN - English
Letters from the authorities (RSa/RSsb)
EN
Only public authorities may send official letters with advice of receipt (RSa/RsB). These letters have to meet the specifications of the Austrian Delivery Act and the Delivery Form Regulation. For the layout and production of official letters (machine-processable letter with advice of receipt, hybrid letter with advice of receipt), production standards as defined by Austrian Post (see download area below) apply.
Official letters may also be sent with the Premium additional service.
The following options exist:
For the hybrid letter with advice of receipt, you will send us electronic preliminary data. As the delivery process moves along, you will receive electronic proof of delivery as well as ongoing status information.
*Unfortunately, this is only available for items that can be processed on our distribution machines.
Direct connection The postal interface will be programmed by you or your IT service provider (for technical specifications, please see the download area). If you have any other questions, please contact your customer advisor or call our hotline at 0800 212 212. Austrian Post shipping module Straightforward web service interface for connecting to existing ELAK systems. For detailed information, please contact your customer advisor or call our hotline at 0800 212 212. Hybrid letter with advice of receipt shipping portal: No programming required, can be used immediately; just register at hybridversand.post.at for easy access
For the machine processable letter with advice of receipt, we have integrated the advice of receipt into the envelope or affixed it to the envelope with a special adhesive label. All sender and recipient information is printed directly on the advice of receipt, the envelope or the adhesive label. Envelopes and advices of receipt have been optimised for machine processability.
Please note the production specifications for envelopes and information regarding item design.
HYBRID letter with advice of receipt (RSa / RSb Hybrid)
Additional fee: (in addition to postage and any other additional fees)
RSb: EUR 3.10 RSa: EUR 5.30
Discounts on postage and on the "Premium" additional service are available. For detailed information, please click here.
RSb: EUR 3.70 RSa: EUR 6.00
All relevant information is available under "Product and rate overview - letters from the authorities with advice of receipt".
Terms of use, hybrid advice of receipt (available in German only)
pdf, 130 kb (valid from 01.05.2025)
Terms of use, hybrid facilities (available in German only)
zip, 1 mb (valid from 01.05.2025)
Production specifications, card evelopes (available in German only)
pdf, 1 mb (valid from 01.05.2025)
Production specifications, adhesive labels (available in German only)
pdf, 2 mb (valid from 01.05.2025)
Status (master) xsd file (available in German only)
xsd, 5 kb
Posting list, preparatory services, Premium, machine-processable official letters (available in German only)
xlsx, 86 kb (valid from 01.05.2025)
Posting list, preparatory services, Premium, hybrid official letters (available in German only)
xlsx, 84 kb (valid from 01.05.2025)
Posting list, Premium, machine-processable official letters with advice of receipt (available in German only)
Posting list, Premium, non machine-processable official letters with advice of receipt (available in German only)
xlsx, 85 kb (valid from 01.05.2025)
Posting list, Premium, hybrid official letters with advice of receipt (available in German only)
Posting list, preparatory work, machine-processable official letters (available in German only)
Posting list, preparatory services, hybrid official letters (available in German only)
Posting list, machine-processable official letters with advice of receipt (available in German only)
Posting list, non machine-processable official letters with advice of receipt (available in German only)
Posting list, hybrid official letters with advice of receipt (available in German only)