If you would like your business letter mail, packets or parcels forwarded to a different address, just use our redirection service. Letters and packets can be forwarded to addresses in Austria and abroad. Parcels and Post Express items can only be forwarded to domestic addresses.

How can I set up a redirection?

  1. Request online
  2. Set up redirection at your local postal branch
    Required documents:
    - An official picture ID of the person authorised to sign
    - Updated company register excerpt, excerpt from the association register or similar document

  • swift delivery of your daily mail to your new address
  • available for addresses in Austria and abroad
  • only takes 3 business days to set up
  • time frame as needed (1 year max)
  • uninterrupted mail delivery
  • delivery to PO boxes available

 

Business clients (anybody but natural persons)
Redirections letter mail  & packets Domestic
in EURO
International
in Euro
For up to 3 calendar months
40.70 55.10
All additional 3 calendar months or parts thereof 40.70 55.10

 

Business clients (anybody but natural persons)
Redirections parcels Domestic
in euro
For up to 3 calendar months 19.90
All additional 3 calendar months or parts thereof 19.90

Indicated rates include all statutory duties, especially VAT. Services exempt from VAT pursuant to Section 6 of the Austrian Turnover Tax Act exclude VAT.

Many locations, one incoming mail source, easy setup with our consolidated redirection service

This is a special offer by Österreichische Post AG for businesses that have several branches but would like to receive their incoming mail in one place. This service allows you to forward the business mail addressed to all locations to a single address. You will be able to manage your incoming mail from a central location and make your communication processes more efficient.

Benefits

  • saves time
  • convenient
  • easy renewal
  • straightforward administration

Our consolidated redirection service is available for 10 redirections and up. For more information, please see the product information in the download area.
Are you looking for more information?
Just get in touch with your customer advisor or contact our customer service at businessservice@post.at or call us at 0800 212 212. We will be happy to help.

Please note that redirections only include items entrusted to Österreichische Post for shipping. This service excludes items handled by other logistics companies,

It takes 3 business days to set up a redirection.

The invoicing period is three months. Within these three months, you can choose a shorter period of time. It is up to you to decide how long you would like to use this service.

 
Go to GTC
All relevant information is available under "GTC - redirections".

Product information, consolidated redirection order (available in German only)

Download