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Post Business Solutions GmbH
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Printing, envelope inserting and data transfer services, scanning and digitisation services, mailroom management and transport logistics, information and communication technology, as well as software development, including its operation and distribution.
Automated order creation from production data
Post Business Solutions GmbH is a subsidiary of Austrian Post, headquartered in Vienna. The company offers comprehensive solutions for the digitalisation, automation and optimisation of business processes.
Below, you will find an overview of the initial situation at Austrian Post and our solution.
Manually transferring production data from Excel spreadsheets into the SAP system for order creation was time-consuming and prone to errors. Employees regularly had to extract quantities and totals from production overviews and enter them into SAP by hand. This not only caused delays in order processing but also increased the risk of input errors and incomplete data records.
With the introduction of an RPA bot, the order creation process was fully automated. The bot regularly reads the latest production data from Excel spreadsheets, extracts relevant information such as quantities and totals, and automatically creates new orders in the SAP system based on this data. Manual data entry is no longer required.
Through the automation of order creation, the error rate in data transfers to the SAP system was significantly reduced, and manual effort has already been cut by around two hours per month. Post Business Solutions now operates over 100 similar bots, which help optimise processes, save resources and improve data processing quality on a daily basis.
"Thanks to the automated order creation by the bot, we save around two hours of manual effort each month and reduce input errors to a minimum. This significantly improves the efficiency and reliability of data transfer into SAP – which is particularly noticeable at month-end closing."
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