Business Mail Tracking

Service Post Business Solutions: Business Mail Tracking

Industry: Humanitarian Organization

The Austrian Red Cross is the country’s largest humanitarian nonprofit organization and supports people in need through emergency medical services, health and social services, and numerous national and international aid programs. Every day, full-time and volunteer staff members work to help people throughout Austria.

Challenge and Solution

An overview of the Austrian Red Cross’s initial situation and our approach to solving it.

Challenge Solution

The consistent tracking and logging of numerous incoming and outgoing items is a huge challenge. It usually takes a lot of time and resources to record, assign, and deliver letters, parcels, RSa and RSb items to the correct recipients at an organisation.

Since autumn 2019, the Austrian Red Cross has been using the Mailroom Tracking service by Post Business Solutions. The digital solution has been designed to complement the physical delivery of letters and parcels at a company. It is used to receive, deliver, and receive all mail items at a company while documenting all processes. This is done electronically and in real time and by authorised employees only. All transactions are logged in real time and saved in an audit-proof process.
With our Mailroom Tracking service, the unnecessary stress caused by lost items or their tedious archiving becomes a thing of the past.

Result

Search time reduced to virtually zero
Transparent documentation of all shipments
Maximum data security and operations in Austria

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