Document and Archive Digitization

Service Post Business Solutions: Archive Digitization

Industry: Health and Social Services

SVS (Social Insurance for the Self-Employed) is the social insurance provider for the self-employed, business owners, farmers, and newly self-employed individuals in Austria. With approximately 1.3 million insured individuals, the SVS provides health, pension, and accident insurance benefits, as well as modern digital services for its customers.

Challenge and Solution

An overview of the SVS’s initial situation and our approach to solving it.

Challenge Solution

Over the years, the Social Security Institution has created huge paper archives at its nine regional offices. Such archives not only require a lot of space, but also time and resources. The goal was the digitisation of all archives and the information contained therein in an effort to be able to use this information and simplify access to it. The decision for archive digitisation was informed by location-specific aspects, time, security, and completeness.

Since 2015, Österreichische Post Business Solutions has digitised roughly 100 million pages of documents for the Social Security Institution for the Self-Employed. We take care of all transport logitics processes in all nine provinces, from the delivery of empty boxes all the way to collection. Subsequently, all documents are digitised in colour using high-performance scanners and saved in PDF format. After the scanning process, our processing experts perform a quality review. To allow for searches not only by document name, but also for text searches inside specific documents, all documents are recorded using OCR recognition technology. As a final step, all documents are sent to the client.

Result

Independent access to the archive, regardless of location or time
Time and cost savings through effective organization of information
Conservation of resources & space savings

Continue to the solution

Do you have any questions about our solutions?

Fill out the contact form now, and our Post Business Solutions team will get back to you shortly!