Area of responsibility, Georg Pölzl
Strategy and corporate development
- Strategic evolvement of Österreichischen Post AG
- Support for business units regarding strategy development
- Design and management of corporate change programs
- Support for merger and acquisition projects
- Company-wide innovation management
- Digital roadmap & data governance
- Project portfolio management
Communication & advertising
- Communication strategy
- Media relations
- Internal communication
- B2C advertising, portal management and CRM
- Social media
- Event management
- Sponsoring
- Corporate design & identity (CD / CI)
- Market research
- Public affairs
Investor relations & corporate governance
- Investor relations
- Corporate governance
- CSR / sustainability
- Corporate auditing
- Cash auditing
- Risk management / insurance management
- Compliance
- Corporate security
Services for end clients
- Österreichische Post customer service
- Customer experience management
- Evolvement of the digital customer journey
- Design of user journeys for digital services and products
- Solutions for sending and receiving (mail collection box)
Branch network
- Branches
- Post Partners
- Self-service infrastructure
- Philately
Human resource management
- Recruiting
- Personnel development
- Personnel administration and payroll accounting
- Labour law
- Postal labour market
Shöpping
- Digital marketplace for Austria
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- Financial services at branches, Post Partners and online