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FAQ
Frequently asked questions
Identity verification for your Business Austrian Post account is also available through our Österreichische Post customer service:
- Create your account on post.at
- Complete the contact form
- Our Österreichische Post customer service will review your documents, verify your identity, and inform you via e-mail
For additional information and other identity verification options, please click here.
More than 96% of all PRIO letter mail items are delivered on the following business day.
More than 97% of domestic parcels are delivered within 2 business days.
Post Express items are delivery on the following business day by 1:00 p.m.
For information about international items, please see our rate calculator.
More than 97% of domestic parcels are delivered within 2 business days.
Post Express items are delivery on the following business day by 1:00 p.m.
For information about international items, please see our rate calculator.
For detailed information, please see our rate calculator.
Click here for comprehensive information about our stamp subscriptions.
Please check if you have actually used a service provided by Österreichische Post AG or if you expect an item.
Never enter your access data or confidential information if prompted to do so in a link. When signing in, make sure you are logging on to a web site that is actually by Österreichische Post. Delete any e-mails that you find suspicious.
For additional information, please see our page "Online risks".
Never enter your access data or confidential information if prompted to do so in a link. When signing in, make sure you are logging on to a web site that is actually by Österreichische Post. Delete any e-mails that you find suspicious.
For additional information, please see our page "Online risks".