Franking machines for business clients

Still franking your mail by hand? Make your mailing processes more efficient with a fully automatic franking machine. Top up your postage 24/7, frank your mail directly from your business premises and benefit from a 1% postage discount every time you top up. Save time, streamline your mailing processes and keep your postage costs under control at all times.

A franking machine lets you top up your postage conveniently and frank your mail quickly and reliably. It enables you to send letters efficiently to destinations within Austria and abroad, directly from your business premises – simply, flexibly and with minimal effort.

Save time

The more mail you send on a regular basis, the greater the time savings. Even businesses sending an average of 10 to 20 letters a day can benefit from a compact franking machine and significantly simplify their mailing processes. Frank your mail more efficiently, reduce manual effort and free up valuable time to focus on your core business.

Benefit from postage discounts

Every time you top up your postage, you receive a 1% discount on the top-up amount, helping you reduce your ongoing mailing costs.

Personalise your mail

A franking machine is more than just a way to frank your mail – it is also an effective marketing tool. Add a customised advertising impression, your company logo or a personalised slogan to give every item of mail a professional and distinctive appearance.

Three approved franking machines manufacturers

Franking machines are not manufactured or sold by Austrian Post. Instead, they are available from three manufacturers approved for use in Austria. Detailed information about the various models and solutions is available directly from the manufacturers. Their contact information is available below.

Registration

Before you can use your new franking machine, the manufacturer must register it with Austrian Post. To do this, the manufacturer requires a completed and duly signed User Agreement from you. The agreement is then submitted to Austrian Post. Once the registration has been successfully completed, your franking machine is ready to use and you can start franking your mail.

Topping up your postage

Before you can frank your mail, you need to top up your postage. Your manufacturer will advise you on the technical requirements and the available top-up options.

Changes to your franking machines

Please inform the manufacturer of your franking machine without delay if your company name, business address or the location of your franking machine changes. The manufacturer will forward the updated information to Austrian Post. This ensures that your details remain up to date and that your franking machine can continue to be used correctly.

Postage refunds

There are several ways to apply for a postage refund. Full details can be found in the "Postage Refund Application" form in the Downloads section, as well as in the "Terms of Use – Franking Machines" and the "Price List – Franking Machines."

Deregistration

You can deregister your franking machine with the manufacturer at any time. Please use the "Postage Refund Application" form for this purpose.

Consumables

Consumables, such as ink cartridges and other accessories, are available directly from the manufacturer of your franking machine. Austrian Post does not sell franking machines or consumables.

Technical support

If you experience any technical issues, please contact the manufacturer of your franking machine.

You can also find further information in the Franking Machine Guide, available in the Downloads section.

Postage discount

Every time you top up a franking machine using the latest technology, you receive an immediate 1% discount on the amount loaded.

24/7 availability

Top up your postage and frank your mail whenever you need to – 24 hours a day, 7 days a week.

Cashless postage management

Postage can be topped up electronically at any time. Payment is processed cashlessly via the manufacturer's data center.

Manage cost centers

Create different cost centres and account for them separately. This makes it easy to allocate postage costs clearly to individual departments or business units.

Save time

Handle even large volumes of mail quickly and efficiently. Optional modules, such as automatic feeders, letter scales, and folding and inserting equipment, simplify your mail processing and make your mailing operations even more efficient.

Use advertising impressions

Add a personal touch to your mail with customised advertising impressions and benefit from increased visibility with every item you send.

Full traceability

Every item of mail is assigned a unique sequential number, making it easy to track and reconcile your mailings.

Security

Every franking machine produces a secure, tamper-proof franking impression.

Use additional services with ease bequem nutzen

Take advantage of the "Tracked Mail" and "Registered Mail" additional services with maximum convenience. On compatible models, both the postage and the barcode can be printed directly onto the mail item.

Francotyp-Postalia GmbH

Concorde Business Park 1, B5
2320 Schwechat
Tel.: 01 / 361 95 18 - 10
Fax: 01 / 361 95 18 - 80
E-mail: office@francotyp.at
www.francotyp.at

Quadient Österreich (formerly Neopost), incl. Frama

Liebermannstraße F15/301, campus 21
2345 Brunn am Gebirge
Tel: 0800 100 222
Fax: 0800 100 222 100
E-mail: info.at@quadient.com
https://mail.quadient.com/de-at/homepage