Sending letter mail within Austria

Choose between different delivery times:

Standard letters:
For non-urgent items, the standard letter offers excellent value for money. Delivery takes 2 to 3 business days. Letters can be posted in all street letterboxes and at all Austrian Post branches. They can be franked with postage stamps. All additional services are available for standard letters.

Letters with Premium service:
For urgent items, the Premium service is the best choice. At least 95% of letters sent with the Premium service reach their destination in Austria on the next business day. It doesn’t get any faster than that. All additional services are also available for letters sent with the Premium service.

Rates

The correct rate depends on the format, weight, and delivery time of the item. Simply use our rate calculator to find the right option. The machine readability of the item is also an important factor — non-machine-readable items are charged at the next higher rate level. Detailed information about machine readability is available under Addressing & Franking).

 Product Max. format  Weight Letters
S

L 235 mm x
W162 mm x
H 5 mm

 20 g or less 1.00
M L 235 mm x
W 162 mm x
H 5 mm 		 > 20 to 75 g  1.55

Rates in euro. Exempt from VAT as part of universal services.
Minimum dimensions L 140 mm x W 90 mm

Packets

Product  Max. format  Weight  Packets
S 

L 353 mm x
W 250 mm x
H 30 mm

 2 kg or less 3.10
M  L+W+H max. 900mm  L=max. 500mm 2 kg or less 4.65

Rates in euros. Minimum dimensions: 140 mm (L) x 90 mm (W). VAT-exempt under the universal service.

Tube-shaped items can be sent as Small Parcels M.
 
Use the format template available in the download area to easily and clearly determine the correct postage for your letters.

Learn more about our additional services

Additional service Rate in euro
Premium1)
 0.30
 Simple registered mail2) 2.50 
Registered mail 3.50
Deliver to addressee only3) 2.20 
Advice of receipt3) 2.20 
Do not deliver to persons authorised to receive mail4) 1.50 

*) Rates for additional letter-mail service exclude postage; VAT will be charged or not depending on the mail service (ancillary services).
1) Premium: can be combined with all additional services.
2) Simple registered mail is available for Letters S and M as well as Packets S. No other additional services are available for simple registered mail.
3) Only available in combination with the "registered mail".
4) Only available in combination with "registered mail" and "deliver to addressee only".

Service Rate per item in euro 
 net  gross
Poste restante (will be charged at the time of pickup)  1.00  - 
Collection service: transfer to a bank account (subject to VAT)   - 5.40 
Item inquiry per item 4.00 - 
Indicated rates for other services exclude postage. VAT will be charged or not independently of the main service. 

Additional services

Here you can find information about additional services such as registered mail, advice of receipt, and other extras. Registered mail and other additional services are also available for items with the Premium service.

Simple registered mail can be used for standard items in the formats Letter S, M, and packets S. The posting of the item is confirmed by Austrian Post and the handover is documented.

In the Track & Trace section on post.at, both senders and recipients can track the status of their item using the item number. The simple registered mail service is available for items with the Premium additional service, but it cannot be combined with other additional services (e.g., standard registered mail).

Additionally, your item is insured for up to 100 euros in the event of loss, theft, or damage.

Go to rate


The posting of a registered item is confirmed for the sender, and the delivery of the item is documented. Using the item number, you can follow the journey of your item. You can check the current status under "Track & Trace". Here you can see whether the item is ready for collection at an Austrian Post branch, has already been delivered, has been refused by the recipient, or had to be returned to you.
Additionally, your item is insured for up to 100 euros in the event of loss, theft, or damage.
However, sending valuables (e.g. cash, securities, precious metals) is only permitted as an insured item with a declared value.

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An advice of receipt is proof that your registered letter has been delivered and that the recipient has signed for it. This advice of receipt will then be forwarded to you and you will be able to see who accepted your item. Advices of receipt are available free of charge at all Austrian Post service locations. 
This service is only available in combination with registered mail. The information "Übernahmeschein" ("advice of receipt") must be clearly visible on the item's address side.

 
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The item will only be delivered to the addressee personally or to a person authorised to receive mail on their behalf.
This additional service is only available in combination with our “registered mail” service. The information “deliver to addressee only” must be indicated on the address side of the item. 

Go to rate

Your registered item will only be delivered to the recipient personally and not to a person authorised to receive mail.
Available only in combination with “registered mail” and “deliver to addressee only”. The information “Do not deliver to persons authorised to receive mail” must be clearly visible above the address.

Go to rate

Service area

Here you will find important documents to download:

Letter mail sizing template (available in German only)

pdf, 581 kb

Download