Reply mail for business clients

Make it as easy and convenient as possible for your clients to respond to your sales promotions (e.g., mailing campaigns, catalogues, Tip On Cards, etc.)! Depending on your objective, you can prepare a personalised reply option that includes the address or that can be filled in freely. You will pay for postage so your clients won't have to buy a stamp, saving them a trip to an Austrian Post service location.

Your benefits:

  • Eye-catching formats
  • Free, simple response option for your target group
  • Clear call to action for your clients increases the response rate
  • Quantifiable mailing performance
  • Gather new addresses at a low cost
  • No minimum volumes
  • You only pay for the reply items actually sent to you
  • Inexpensive postage at the ECO rate

Just follow these easy steps:

  1. Design your response instrument as a reply item with a pre-printed return address. Templates as well as guidelines for the design of reply cards and envelopes are available in the download area. Please note the minimum paper thickness of 160 g/m² for reply cards up to format A6, and at least 200 g/m² for cards above this size. 
  2. In addition, please write the words "ANTWORTSENDUNG" (reply mail) in bold letters above your address on your reply element. 
  3. We recommend using one of the postage paid indicia available in the download area; please note that these may not be changed in size.
Design template for reply mail

All relevant information is available under "Special conditions, domestic reply mail".


Franking impressions for reply mail (available in German only)

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Franking impressions for reply mail in EPS format (available in German only)

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Franking impressions for reply mail in JPG format (available in German only)

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Design template for reply mail (available in German only)

Download