Digital yellow notifications

With our e-notification service for parcels, you will receive a yellow notification in your letterbox and an additional e-notification via e-mail or our Österreichische Post app on your smartphone. 

Benefits:

  • Save time and pick up your parcel at your postal branch, at your Post Partner or at the pickup kiosk. 
  • Notifications are sent directly to your smartphone and you will always have them on you.
  • To authorise another person to pick up the item on your behalf, just forward the e-notification to the person in question.

Important information:

For you to be able to use the free e-notification service, Österreichische Post AG needs your e-mail address. Commercial senders (mail-order companies) provide sender data (as a minimum, name and address) to Österreichische Post so that we can carry out the delivery process. We cannot trigger the e-notification process without sender data. No sender data are available for parcels from private clients.

Tip: Sender data are always generated when parcels are sent with a parcel stamp.
The e-notification service is available for parcels delivered by Österreichische Post. It is not available for letters because no sender data are available.
In the case of items that weigh 2 kilos or less, it is up to the sender to decide if the item is sent as a letter or as a parcel.