Digital yellow notifications

With our e-notification service for parcels, you will receive a yellow notification in your letterbox and an additional e-notification via e-mail or our Austrian Post app on your smartphone. Therefore you can collect your parcels directly from a postal branch, a Post Partner, a Hermes ParcelShop, a parcel point or a pick-up station.

  • You always know immediately when your parcel is ready for collection.
  • Notifications are sent directly to your smartphone and you will always have them on you.
  • Save time and pick up your parcel directly without having to collect the yellow notification from your letterbox at home.
  • To authorise another person to pick up the item on your behalf, just forward the e-notification to the person in question.

Important information:

  • The e-notification service is available for parcels delivered by Austrian Post. It is not available for letters because no sender data are available. In the case of items that weigh 2 kilos or less, it is up to the sender to decide if the item is sent as a letter or as a parcel.
  • For private parcels, no e-notification can be triggered due to the missing data unless parcels are sent with a parcel stamp.
  • Please note that no e-notification is sent for collection from the mail collection box, but a physical yellow notification is deposited in the letterbox for this purpose.